How Does Your Building Company Compare?
Take our 43-pt “Business Health Audit” to see how your business compares to others, and identify which areas to focus on for the biggest results (80/20 principal).
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In this episode, we sit down with Ricki Cotter, owner of Topline Carpenters in Tauranga, New Zealand. Ricki shares his journey through the highs and lows of business ownership, including a tough financial challenge that nearly ended his company. He explains how investing in a strong team culture, refining systems and processes, and a growth mindset helped him not only survive but thrive.
● 00:00 Introduction.
● 04:38 Sticking to a vision of the type of people you want to attract
● 07:22 What happens when you get your team involved in the planning and ownership of a project
● 09:42 Learning to let go and allowing your staff to learn and grow
● 11:52 Rick’s background
● 19:27 Sales process for not competing on price
● 29:14 Topline’s software stack for operating a successful business
● 37:16 Systems and process and combining 5 into 1
● 42:20 Should you build your team or processes first?
● 48:26 Building a strong mindset throughout challenges
● 53:27 Juggling family and work while running a small business
● 57:14 Dealing with tricky times and levelling up regardless of the economic environment
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Download Ricki’s site notes form here: https://drive.google.com/drive/folders/10hmABuqfsZauOz5HBDfWP0Od3SyXc3wx
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Take our 43-pt “Business Health Audit” to see how your business compares to others, and identify which areas to focus on for the biggest results (80/20 principal).