Business Performance Coach – AU / NZ / North America

[AUS] Fully Remote | Flexible Schedule | $150k-$190k AUD (Base + Bonuses)

[NZ] Fully Remote | Flexible Schedule | $160k-$200k NZD (Base + Bonuses)

[CANADA] Fully Remote | Flexible Schedule | $130k-$200k CAD (Base + Bonuses)

Are you a high achiever with coaching, business leadership, or construction experience?

With a track record of leading and guiding others to achieve world-class results?

Do you want to coach elite builders in a fast-paced role, working with a cohort of 60-80 construction businesses, where you can directly impact business owners, their teams, and their profits?

If you’re looking for your next big opportunity, keep reading.

Our coaching and member success team at The Professional Builder is leading the way, helping builders generate millions in additional profit, reclaim their time and systemise their business successfully.

We hold churn rates below 4%, print testimonials daily and consistently deliver world-class coaching.

In fact, these types of results helped the company win the MVP, Boardroom Blade in Q4 2024 during a leading coaching conference.

In the last 12 months, we have hosted 5x in-person member events (from 60-250 in the room per event) that consistently rated 9.35/10, showcasing the depth of community, transformation and standard we deliver.

We’re a coaching and education company based in New Zealand, servicing members around the world (USA, Canada, Australia, UK and NZ).

Our members are Builders and General Contractors. They’re EPIC humans.

We’ve been doing this since 2004 and we’re still scaling hard. To take things to the next level, we need a world-class Business Performance Coach.

Does that sound like you? Keep reading.

The Role: Business Performance Coach

Your mission is simple. Coach builders to make more profit, reclaim their time and scale successfully.

You’ll host coaching calls, drive accountability, track key business vitals, optimise financials and implement TPB’s best practices to create results.

If the idea of helping building company owners around the world, owning problems and owning solutions while transforming their company and their life gets you fired up, this is the opportunity you’ve been looking for.

We’re a sports team, not a family. We work hard, we back each other and we play to win.

We want a Business Coaching Machine we can go to battle with as we scale this to another level.

To Crush This Role, Here’s What You Own

1. Churn Under 4% Keep members engaged, active and progressing.

2. You Hunt For Deals Top-earning coaches don’t wait for renewals to land in their lap, they go and get them. You’re expected to secure strong renewals and actively generate and convert referrals out of your own cohort. Members vote with their wallet. This is where your results and your income are made.

3. Low Hold Rate When a member goes on hold, we’ve let them down, because we can’t coach them or help them while they’re paused. You need the skill to coach members through the hard seasons instead of reaching for the pause button.

4. Strong NPS and Member Feedback We win when our members win. You’re the closest person to them, so what they say about their experience is the clearest read there is on how you’re coaching.

5. Accounts Receivable, Keep It Tight Treat your cohort like your own business. If clients aren’t paying, that’s not an admin issue, it’s a coaching opportunity to help them win more, fix their cash flow and stay committed to their growth.

6. Financial Reviews Builders must improve profitability, cash flow and time freedom through structured coaching.

7. Relentless Accountability If a builder is stuck, you own the problem and you own the solution.

Key Responsibilities: We Don’t Hire Average

The requirements are clear.

• You’ve got coaching, consulting or leadership experience (preferably in construction or the financial performance space)
• You understand cash flow, pricing and profitability levers, and you can coach builders to scale their businesses the right way
• You can handle fast-paced environments and keep multiple businesses accountable to hitting their numbers
• You thrive in a performance driven team where expectations are high and results are what matter
• You have exceptional communication skills. Coaching isn’t just advice, it’s challenging, leading and driving action
• You’re coachable. Even as a coach, you’re committed to your own growth, and you’ll be upskilling here daily
• Problem Solver: you know how to solve problems, not just describe them. You bring a PSR (Problem, Solution, Recommendation) approach to your team
• You understand this role isn’t just coaching. You’re managing and leading a portfolio of members and making sure they succeed

Your Day-To-Day Would Consist Of

• Running 1-1 Coaching Calls: Hosting monthly Performance Checks and ongoing accountability sessions for your cohort
• Tracking Key Business Vitals: Monitoring builders’ profitability, cash flow, pricing and pipeline health using our financial software that members’ numbers are connected to
• Driving Engagement and Activation: Making sure builders show up, take action and win
• Capturing and Sharing Wins: Weekly win tracking and monthly Member in Momentum videos showcasing builder success
• Helping Builders Fix Bottlenecks: Troubleshooting cash flow, team, sales and operational issues to keep them moving forward
• Delivering High-Impact Training: Running live coaching workshops and high-level Boardroom Masterminds
• Collaborating with Success Coaches: Identifying disengaged members and re-engaging them before they churn
• Prepping and Delivering Boardroom-Ready Builders: Fast-tracking your top builders into the high-level mastermind
• Driving Referrals and AR Discipline: Generating referrals from winning members and keeping your cohort current on payments. Both are leading indicators of a healthy book
• Daily Upskilling: Showing up to the training that makes you better at all of the above

Do Not Apply If

You’re not comfortable being held to a high standard. Truthfully, you won’t fit our culture. We have an incredibly strong winning culture. Every one of our performance coaches is determined to win, lift each other up and take feedback on the chin.

You operate slow, without intensity or urgency. Truthfully, you won’t survive a month here. We’re a fast paced company and our members need you to move fast when they need support.

You’re expecting the money to come easy. Don’t get us wrong, our top performing coaches earn the top of the band advertised in this ad. They’ve also put in relentless work to get there.

You’d rather chicken out than have the hard conversation. If you can’t tell a member the thing they don’t want to hear, you can’t coach them.

If any of the above sounds like you, please don’t apply. It won’t be a good fit for either of us.

If You’re Ticking The List Above, Here’s What We Offer

• Base Salary: $110K-$120K AUD, $110K-$130K NZD, or $90K-$110K CAD. Top-tier coaching pay with a clear bonus structure on top.
• Bonus Structure: Performance coaches can earn an additional $40k-$70k+ from renewal commissions and referral bonuses. Uncapped. The more renewals and referral conversions you make, the more you earn.
• Daily Upskilling: This is the part most coaching roles don’t have. We train our performance coaches every single day on coaching skill, financial acumen, mindset, and building, construction and business knowledge. You’ll be sharper six months in than you are the day you start. Growth here isn’t optional, it’s compulsory.
• Professional Development: Access to world-class training programs (Taki Moore’s Business Coaching, valued at $50k+ annually, Cole Gordon, Vinh Giang, Traffic and Funnels, Jon Giaan, plus more).
• Work As Required, Manage Your Own Schedule: You manage your schedule as you please, as long as you have exposure across 5 days and you’ll hustle when it’s needed. Most of our coaches work 4 days split across 5, starting Monday afternoon and finishing early Friday. A lot of our team are into fitness, food, family and travel, with some doing European summer trips and competing in ultra swims.
• Fully Remote Role: Work from anywhere, as long as you bring energy and execution to every call.
• Generous Leave: Includes Christmas, New Year breaks, public holidays, birthdays and extra leave.
• Join a Winning Team: Be part of a company that’s been delivering results for builders since 2004.
• Career Progression: We’re growing. Top performers advance into leadership. We’ve had Performance Coaches move into General Manager, Head of Coaching, Head of Program Content and Head of Community, and that’s just scratching the surface.
• $500 Office Budget: To upgrade your office set up.
• 2-3x In-Person Events Per Year: As part of the coaching role you can earn the opportunity to attend our in-person events, with flights and accommodation paid for.

The Foundations Are Laid

We’re ready to go and we’re looking for the right person to lead a cohort of building company owners.

If this sounds like you, shoot a 3-5 minute video on loom.com (free app) or an alternative of your choice, answering these questions:

1. Why do you want to work as a coach?
2. Why do you want to work at The Professional Builder, and not somewhere else or for yourself full-time?
3. Tell us about a time you worked in a coaching capacity. What made it great, and how did you help them achieve a specific result?
4. How do you make your favourite meal? The quick guide version.

Remember, we’re not looking for a feature-length movie. 3-5 minutes tops.

The Professional Builder is a New Zealand based company. This role is engaged on a contractor basis, and you’ll be treated like an employee in every way that matters. Same team, same training, same leave, same events, same career path.